Responsible Gambling Policy

We are committed to safer gambling and to keeping play under your control. Our approach focuses on practical tools and clear information so you can manage your activity, protect your funds and enjoy gambling in a controlled way. If you ever feel your play is becoming a problem, we encourage you to use the available controls or contact support for help.

Player protection principles

We prioritise player safety, transparency and fair practice. That means providing clear rules, accessible controls and fast help when you need it. We do not promote risky behaviour and we act on reports or evidence of problem gambling promptly and confidentially.

Activity-control tools

Deposit limits

You can set daily, weekly and monthly deposit limits on your account. Limits are applied immediately and will prevent deposits above the selected amount. You can reduce limits at any time; increases are subject to a waiting period.

Loss limits and wager limits

Loss and wager limits are available to help control how much you spend. These settings cap total losses or stake amounts over a chosen time frame and are applied at account level.

Time limits and session reminders

Use time limits and session reminders to manage how long you play. You can set automatic session time alerts or an enforced session cut-off. Short breaks and regular reminders help keep play within planned boundaries.

Account breaks and self-exclusion

If you need an immediate break you can take a time-out ranging from 24 hours up to six months. For longer-term help, self-exclusion options are available and can be applied to your account. During self-exclusion your access will be restricted and we will stop marketing contact.

Signs of problematic behaviour

Common signs include chasing losses, changes in sleep or work patterns, borrowing money to play, hiding activity, or spending more time online than intended. If you or someone close to you notices these behaviours, consider using limits, taking a break, or seeking support.

Practical tips for staying in control

Set a budget before you play and stick to it. Use deposit and loss limits, enable session reminders, avoid borrowing to gamble and never use gambling to manage mood or stress. Keep gaming for entertainment, not to solve financial problems.

Professional help and support organisations

If you need extra support, trusted organisations include GAMSTOP, GambleAware and Gamblers Anonymous UK (ga.org). These services offer advice, phone and online support, and options for blocking access across multiple sites. If you would like assistance with account controls or support contacts, please reach out to our support team.